About AlivExperiences

Our company is dedicated totally to satisfy Travel Advisors' needs for their trips to Europe. It's a workplace that fosters collaboration, innovation, and a sense of belonging. Employees are encouraged to share their ideas, take risks, and support each other's growth. This kind of environment leads to higher job satisfaction, increased productivity, greater customer satisfaction and a stronger company overall.

- We only work with travel professionals

- Offices in North America and Europe

- TravelAngel: 24/7 local personalized assistant while traveling

- White label itineraries to better promote your brand

- A team of local travel designers fully at your disposal

What sets you apart from the competition?

We are 100% dedicated to Travel Advisors with on-site designers available from 5 am ET to 6 pm ET.

- Fastest quotes turnaround in the industry for customized itineraries

- TravelAngel, our dedicated 24/7 personal concierge for any travel agent's customer, while traveling

- Being a hybrid between a US tour operator and an European DMC with offices in the States and Europe.

- Local knowledge thanks to on-site staff

Share a success story!

We have had so far a 99.1% customer satisfaction rate. This has helped our company reputation throughout the travel advisors' community. Our personalized concierge service, the travelAngel, and knowledge of the destination and our fast response time are the WOW factors when working with travel advisors.

What is new and exciting that you're looking forward to sharing with this year's ETAF delegates?

- Soon to come integration with Travefy and other travel apps.
- Higher investments to strengthen our customized concierge services with now a dedicated team
- Just launched our new brand with and exciting new logo
- Just launched our brand new website with more appealing information for the travel advisors

What are some of the trends you're seeing, and what initiatives are you developing to support travel sellers growing their business?

We are seeing a growing demand for Europe from travel advisors with great knowledge of the destination and ability to promote their brands. High income travelers will get more and more demanding during the quoting process, asking to have more information and during their vacation, wanting to be pampered and taken care. What our company is doing is as follows:
- Growing attention to details in designing customized itineraries
- Improving, already fast, turnaround with increasing investments in technology
- Investing more in our customized concierge.

What are your commission structures?

We have been always very flexible with each travel advisor. Our commission starts at 14% with the possibility for each travel advisors to increase it, based on specific needs.

What tools/technologies do you have in place to support travel sellers, and do they integrate into current technologies?

We are in the process of integrating our booking system with Travefy and other similar travel apps. Our system already creates itineraries that are branded with travel advisors information and logo. This helps them tremendously in promoting their company.

When communicating with your company, what can travel advisors expect?

- Dedicated travel designers.

- Fast turnaround time, one of the fastest in the industry.

- High level of knowledge from on-site specialists.

- TravelAngel, our 24/7 personalized travel concierge, as a WOW factor for both travel advisors and customers

How and where can Travel Advisors book or get support when selling your product?

We are low tech HIGH TOUCH company. Travel advisors can email us ( sales@alivexperiences.com)  call us (888-632-0808) to get in touch with a dedicated travel designer.