Tell us a little bit more about aliveXperiences? 
aliveXperiences started in 2018. We've been in business for more than 8 years. aliveXperiences is a team of on-site travel designers dedicated to helping travel advisors craft tailor-made journeys for independent travelers and small groups across Europe and Southeast Asia. 

We work exclusively with travel advisors, and we would love to welcome you to our network. Please visit our website at www.alivexperiences.com to explore our offerings, connect on social media, or join our Vice President of Sales, Kristin, every Wednesday for an informal Q&A webinar. We also encourage you to register as a travel advisor with us to unlock full support: https://www.alivexperiences.com/agency-registration/. To discover more about our destination guides and how we bring each location to life, please access our full bookcase here: https://fliphtml5.com/bookcase/curqnn/. We look forward to working with you!

Do you have a Travel Advisor Specialist Program? 
Yes. We offer our preferred travel advisors a comprehensive collection of Destination Guides covering our key destinations, along with a webinar every Wednesday hosted by our VP of Sales, where advisors can learn more about our destinations and services. 
Explore our Destination Guides: https://fliphtml5.com/bookcase/curqnn/
Join aliveAcademy: https://www.alivexperiences.com/aliveacademy/

We operate exclusively as a white-label partner, dedicated to supporting your agency while allowing you to remain at the forefront of the client relationship.
Register as a travel advisor today https://www.alivexperiences.com/agency-registration/ 

Share a little about the company culture (what you're most excited about as an employee): 
We are a team of 18 people, spread across Europe and Southeast Asia, and we are more than just a group of people who love to travel.We are a collective of unique minds, each with individual passions and a shared passion for living our best life. From art fiends to adventure seekers, coffee snobs to wine connoisseurs, surfers to sailors, green thumbs to foodies, and techies to yogis, our team brings together a wide range of interests and personalities. Together, we pool our strengths and expertise to design and bring to life truly unique travel experiences for our clients.

As it relates to European travel, what unique value proposition(s) set your brand apart from the competition? 
In a world increasingly driven by automated bookings and algorithms, our core belief is simple: travel should still be designed by humans. This principle is embedded in everything we do, guided by three core values: Humanity, Integrity, and Honor. These values shape how we bring every journey to life.

Our core values run through every part of our operations, from how we build our team and select our destinations, to the quality control behind every service we offer, and above all, the priority we place on on-the-ground concierge support through our travelAngel®, It's this commitment that truly sets us apart. Unlike a traditional concierge service, our travelAngel is not optional, and it's provided complimentary with every journey booked through us.

Travel can be unpredictable. Delays, cancellations, language barriers, last-minute changes, emergencies, or even a spontaneous urge to join a local excursion. That's exactly what our travelAngel®, is there for: a guardian on the ground, in the same timezone as your client, available for any need. They respond quickly, offer local know-how, and stay a few steps ahead, working to resolve issues before they even arise. And behind it all is our team of 19, not just a group of people who love to travel, but a collective of unique people. Together, we bring our combined strengths and expertise to designing and delivering truly unique travel experiences for your clients. 

Can you share a success story when working with Travel Agents? 
We recently supported a solo traveler whose weeklong London itinerary took an unexpected turn when his flight was diverted to Edinburgh at midnight. The airline left him stranded without hotel accommodation or onward transport. His travelAngel® stepped in immediately by securing a hotel room for the night, arranging transportation to both the hotel and onward to London the following day, and staying in continuous phone contact to ensure his safety and total peace of mind. It is this level of dedicated, human care that defines the aliveXperiences difference. 

What is new and exciting that you're looking forward to share with this year's European Travel Agent Forum delegates? 
This year, we are excited to share our newly released Destination Guides, giving advisors an in-depth look across all 13 destinations that we offer. These guides empower travel advisors to sell each location with confidence. You can download our book collection here: https://fliphtml5.com/bookcase/curqnn/

The travel industry is forever evolving. What are some of the trends you're seeing, and what initiatives is your brand developing to support travel sellers and help them grow their business?
What we're observing is that tech innovation is fueling a new era of travel, from the growth of online travel platforms and the rise of travel influencers, to customer service that's now available at just a tap. AI in particular has been a remarkable development, making travel more accessible than ever, with entire journeys just one click away. But this rapid pace of technology has also introduced an unintended challenge: travel has become too tech and less soulful.

That's why, at aliveXperiences, we champion the timeless power of real human touch. We've built our brand around human connection at every level, ensuring every itinerary we craft is deeply personalized, with that human touch woven into every part of the process. Beyond a belief, this has become our mission to put the human heart back into travel.

To support advisors navigating this landscape, we've developed several initiatives: our destination guides help you confidently navigate the destinations we offer, our travelAngels bring that essential human connection to the ground, and our regular webinars keep you informed and connected with our team, ensuring there's always someone dedicated to making every journey unforgettable.

What are your traditional commission structures?
We offer travel advisors a starting commission of 14%.

Why should Travel Agents work with your brand?
Travel advisors partner with aliveXperiences for the expertise and on-the-ground support they need to deliver exceptional journeys. Every itinerary is tailor-made from scratch around each client's passions, budget, and style, with swift turnaround times so deals close before momentum fades. Our proposals are fully white-labeled with your branding, ensuring your client relationships remain entirely yours while we work as your invisible expert team behind the scenes. On the ground, clients are supported 24/7 by a dedicated travelAngel®, a local expert living directly in the destination. Because we operate exclusively B2B, we never go around you: no direct sales, no client poaching, just a true partner committed to your success.

What tools/technologies do you have in place to support travel sellers, and do they integrate into current available technologies? 
We are fully integrated with Travefy, ensuring itineraries are easily accessible on any device. An integration with Axus is currently underway as well.

When communicating with your company, what can travel advisors expect?
We respond to every email immediately to confirm that our team is working on the request. First-draft itineraries are delivered within 24 hours of the initial request, extending to 48 hours during peak season, with regular status updates provided along the way.

How and where can Travel Agents book or get support when selling your product? 
Booking with aliveXperiences is simple and fully guided. Travel advisors start by emailing ask@aliveXperiences.com with their client's dream trip and budget. A dedicated Travel Design Team member then reaches out to craft the perfect itinerary, incorporating on-the-ground insights from our local travel designers, with unlimited revisions until it's exactly right. Advisors and their clients receive comprehensive trip documentation, along with continuous support from their designated travelAngel® on behalf of the advisor from pre-departure through the end of the journey.