Tell us about Kensington
We create fully personalized and privately guided journeys based on client preferences and travel wishes, which means no two trips are the same. With expertise in over 120 countries worldwide across all seven continents, we take on all the complexities and logistics of planning, so your clients can simply enjoy.

Why should travel advisors work with your brand?
We’re proud to serve our agent network and we’re always looking for ways to improve our business to help them grow theirs. Our Destination Experts are a single point of contact, creating customized journeys with total flexibility for clients to change their plans on the fly – even in-destination. Our quotes are fast, complimentary, co-branded and price protected for seven days.

In destination, we work with local, English-speaking, private guides to enhance clients’ experience and cultivate a deeper understanding of their destination. Should an issue ever arise for our advisors’ clients, our 24/7 support anywhere in the world means assistance and expertise is only a phone call away.

Share a little about what you're most excited about at Kensington
What excites me most is that Kensington truly invests in its people and in our travel advisor partners. Right now, we’re expanding our team by hiring more Destination Experts so we can lower quote times, provide even better service, and continue to set the standard in the luxury travel market. It’s inspiring to be part of a company that’s always striving to raise the bar.

What sets your brand apart from the competition?
Our Destination Experts carry deep, local knowledge of the areas they represent, helping our advisors’ clients uncover hidden gems before they hit the guidebooks. We design bespoke itineraries based on clients’ deepest travel wishes however they like to travel. Whether they’re looking to go off the beaten track with castle tours in Slovenia, cruise the Rhine with private shore excursions, charter a yacht on the Mediterranean for a culinary exploration, or step into the backrooms of the fashion world in London, Paris, and Milan with celebrity style shoots and private fittings.

Share a success story!
One of our advisors shared our villa sales kit (which can be found under Why I love Webinars) on her social media. A new client saw it, reached out, and within days the advisor was able to close a $500K villa booking. By providing her with the right tools and support, we helped her not only win a new high-value client but also showcase the power of leveraging Kensington’s resources to grow her business.

What is new and exciting that you're looking forward to share with this year's European Travel Agent Forum delegates?
We’re thrilled to introduce our yacht program, featuring private catamaran yachts that start around 38k for 7 nights in the British Virgin Islands and Greece. These sailings are truly all-inclusive—covering fuel, gratuities, chef, crew, and meals—giving clients a seamless way to explore iconic coastlines in privacy and style. It’s an exciting new option for advisors to wow their clients with unforgettable luxury experiences.

The travel industry is forever evolving. What are some of the trends you're seeing, and what initiatives is your brand developing to support travel sellers grow their business?
In response to the shifting realities that every travel professional has faced in the last six months, Kensington has released our 2025 Mid-Year Travel Trends Update, following up on our first report at the beginning of this year. The three data-driven insights found in the new report reveal opportunities that can fuel growth now with affluent travelers, despite tariffs and geopolitical uncertainty.

Many Americans are traveling closer to home

Affluent travelers still crave once-in-a-lifetime experiences

African travel is growing in unexpected ways

Get the full report today. You’ll also hear from our experts on each trend, and gain insight into how Kensington is taking advantage of the “new normal.”

What are your traditional commission structures?
Please refer to your consortium website for the latest commission updates or contact the Director of Sales for your region.

What tools/technologies do you have in place to support travel sellers, and do they integrate into current available technologies?
The Kensington app, available on Android and iOS, is designed to give our advisors’ clients on-the-go access to information about every facet of their Kensington experience. Our app is an easy-to-use digital traveling companion. Agents can find additional resources on our agent portal, including training opportunities, brochures available for order, agent incentives, and keeping quotes and bookings organized.

When communicating with your company, what can travel advisors expect (ie turnaround time, dedicated point person, etc.)?
When requesting a quote advisors will either speak to a Destination Expert or a specialist in Cruises, Villas, Yachts, Expeditions, or Groups. Once you’ve spoken with a Destination Expert, we guarantee a 48-hour turnaround on quotes and often you can receive it the same day. Your Destination Expert will be your point of contact from the planning stage to your client returning from their destination.

How and where can travel advisors book or get support when selling your product?
Contact us to register for more resources or request a quote: agents@kensingtontours.com
| 1-888-903-2001 | kensingtontours.com