About Heirloom Private Travel
We have been in business since 2005 operating under another name and changed our company name to Heirloom Private Travel Morocco in 2018. Heirloom Private Travel Morocco is a DMC based here in Marrakech, Morocco. We only work with the Travel Planner and Travel Designer Community. We do not work with the public directly. We really value the long-term relationships we have nurtured over the years, and spend quite a bit of time supporting our partners efforts in providing outstanding Morocco Experiences to their discriminating clientele.

Why should Travel Sellers work with Heirloom Private Travel?
We are the best ground operation in Morocco providing a service our Travel Partners can be proud of!

Share a little about what you're most excited about at Heirloom Private Travel.
Heirloom Private Travel Morocco has a culture which emphasizes client experience, and all employees are empowered to make on the spot decisions to make sure our Travel Partners Clients feel like an extension of our family at every point of contact with our team on the Ground and in the Office.

What sets you apart from the competition?
As each of our itineraries are curated to our visitors interests and expectations, we have an ever changing set of experiences depending on who are guests are (both FIT and Group Travel). We received many trips which are extensions to other European Destination countries (both pre and post trips) which helps our Travel planner partners add interesting and exciting Morocco Experiential Trips onto other destinations. Morocco marries so well with other European Destinations as there are so many short flights into Marrakech and Casablanca from all over Europe.

Share a success story!
Recently we had a Travel Planner contact us for a Wedding Anniversary Trip which required a romantic anniversary dinner unlike anything the clients had previously experienced. Heirloom organized an amazing Moroccan Dinner at an ancient exquisite Riad in the center garden with 1000 lighted candles in the surrounding fruit trees. The clients were blown away!

What is new and exciting that you're looking forward to sharing with this year's ETAF delegates?
Heirloom private Travel Morocco has participated in The ETMF in both 2022 & 2023 and have received many Travel PlannerTrip which originated at these past two Forums. This year we will introduce new destinations in Morocco which will be exciting for guests looking for unique immersive experiences!

What are some of the trends you're seeing, and what initiatives are you developing to support travel sellers growing their business
We are seeing more requests for the North of Morocco which has always been an after thought for those wanting to see Morocco. With the increased popularity of Tangier, Asilah, and Chefchaouen (The blue City), we are incorporating more of these destinations into our itineraries, adding value and increased revenue to our Travel Partners proposals!

What are your commission structures?
As Heirloom Private Travel works exclusively with the Professional Travel Community, all of our offerings are at NET Pricing to our partners. They determine to commission structure they want to earn based on each client portfolio. By selling unique experiences, Travel Planners can earn larger commissions on exclusive itineraries not offered by other DMCs.

What tools/technologies do you have in place to support travel sellers, and do they integrate into current technologies?
We use RESAWEB for planning and arranging all accommodation and services reservations, and LEAH for all itineraries, quotes, and invoices. They all integrate to current available technologies.

When communicating with your company, what can travel advisors expect?
Travel advisors can expect complete turnaround in less then two days for FITs and three days for Groups. We are always available by telephone 24/7.

How and where can Travel Advisors book or get support when selling your product?
Travel advisors to reach out for our support in booking trips and assistance with communicating with clients with very little notice. We consider ourselves an extension to our Travel Advisor and Travel Planner Partners operations. We do not work with the public directly, but will fully support our partners in training their staff or communicating with prospective clients to add on our unlimited destination and services expertise in Morocco.