Supplier Spotlight - GM Travel

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About GM Travel
GM Travel is a family owned company based in Warsaw, Poland. We are operating in 14 countries in Europe providing complex services such as accommodation, transportation and sightseeing. High standard of services and clients' satisfaction are our main goals.


Why should Travel Sellers work with GM Travel?
Travel advisors should work with us because we offer unique, tailored experiences that are meticulously crafted to exceed client expectations, ensuring memorable and exceptional travel adventures. Our deep local expertise and commitment to personalized service set us apart, providing a seamless and enriching travel experience for clients.


Share a little about what you're most excited about at GM Travel?
With 24 years of experience, we offer exclusive access to hidden gems and off-the-beaten-path destinations that typical tours overlook, providing a truly immersive experience. Our expert guides with deep knowledge ensure enriching and culturally nuanced explorations. Additionally, our commitment to sustainable travel practices means that our tours support local communities and minimize environmental impact. By blending luxury with local authenticity, we deliver a travel experience that’s both exceptional and responsible.


What sets you apart from the competition?
With 24 years of experience, we offer exclusive access to hidden gems and off-the-beaten-path destinations that typical tours overlook, providing a truly immersive experience. Our expert guides with deep knowledge ensure enriching and culturally nuanced explorations. Additionally, our commitment to sustainable travel practices means that our tours support local communities and minimize environmental impact. By blending luxury with local authenticity, we deliver a travel experience that’s both exceptional and responsible.


Share a success story!
One of our most memorable successes involved crafting a customized tour for a group of high-profile clients that included exclusive behind-the-scenes access to historical sites and unique local experiences. The travel advisors were amazed by how we tailored every detail to match their clients' interests, resulting in an unforgettable journey that far exceeded their expectations. This experience highlighted our ability to deliver exceptional and personalized travel adventures, reinforcing our reputation as a go-to partner for remarkable and bespoke travel solutions.


What is new and exciting that you're looking forward to sharing with this year's ETAF delegates?
This year, we’re thrilled to reveal our new European itineraries, showcasing hidden gems and exclusive experiences across the region. From private guided tours of enchanting castles to bespoke culinary adventures we’re offering unparalleled opportunities for immersive and unforgettable travel.


What are some of the trends you're seeing, and what initiatives are you developing to support travel sellers growing their business
We’re seeing a trend towards personalized, immersive travel experiences that highlight local culture and unique adventures. As expertsin Central Europe, we’re developing exclusive, bespoke itineraries that showcase hidden gems and offer unparalleled local insights to help travel sellers deliver exceptional experiences to their clients.


What are your commission structures?
We do not provide traditional commission structures; instead, we include our profit directly in the pricing. This approach ensures transparency and allows us to focus on delivering high-quality, customized travel experiences.


What tools/technologies do you have in place to support travel sellers, and do they integrate into current technologies?
We focus on providing personalized service and direct support to ensure seamless collaboration.


When communicating with your company, what can travel advisors expect?
Travel advisors can expect prompt responses and a personal approach when communicating with our company. We prioritize expertise and ensure that each advisor has access to knowledgeable staff who provide tailored support and detailed insights. Our dedicated team is committed to delivering swift and effective solutions to meet all travel planning needs.